User Agreement

1. Service Overview

  1. 1.1. The "Wedding Planner - No Stress!" service is designed for couples who independently plan their wedding.
  2. 1.2. The app allows users to plan their wedding, manage guest lists, organize budgets, create online invitations, receive notifications, and access additional paid features for advanced planning.
  3. 1.3. The service is available via mobile apps, tablets, and web, and may include integrations with external services (Telegram, push notifications, and other functional modules).

2. Terms and Definitions

  1. Service — the "Wedding Planner - No Stress!" mobile app, tablets, and website, including all functions, related services, and integrations.
  2. User — an individual using the Service.
  3. Operator — PE Efremov Ilia Sergeyevich, owner, and administrator of the Service.
  4. Account — a User's account in the Service, providing access to its functionality.
  5. Paid Features — additional functions of the Service accessible after payment.
  6. Free Trial — a limited period during which the User can use all Service features without payment.
  7. User Content — information and materials uploaded or entered by the User into the Service.
  8. Public Online Invitation — an invitation created by the User within the Service and accessible online.
  9. Public Offer — this agreement, representing the Operator's offer to conclude a contract on the terms described herein.

3. General Provisions

  1. 3.1. This agreement constitutes a public offer. Using the Service constitutes full and unconditional acceptance of all terms by the User.
  2. 3.2. The agreement governs relations between the Operator and the User regarding the use of the Service, including both free and paid functionality.
  3. 3.3. Registration and use of the Service confirm the User's consent to the terms of this agreement and the Privacy Policy.

4. Age Restrictions

  1. 4.1. The Service is intended for users aged 18 and above.
  2. 4.2. Registration and use of the Service by minors without the consent of legal representatives are prohibited.

5. Terms of Use

  1. 5.1. Users may access the free functionality of the Service without limitations.
  2. 5.2. Access to paid features is granted after a one-time purchase, valid for a single wedding.
  3. 5.3. The Service may provide a free trial period for all features, after which paid features require purchase.
  4. 5.4. Using the Service for multiple weddings or professional activity (e.g., wedding planners) is permitted only after approval from support.
  5. 5.5. The Service may modify its functionality, available features, and terms; notifications will be published in the app and on the website.
  6. 5.6. The Operator does not guarantee 100% availability, uninterrupted operation, or full compliance of the Service with the User's expectations.

6. Payments and Refunds

  1. 6.1. Payment for paid features is made through in-app purchases via the Apple App Store or Google Play Store (as applicable). Prices are shown in the User's local currency as determined by the relevant store.
  2. 6.2. Payment is processed by Apple or Google. The Operator does not collect or store the User's banking or payment card details.
  3. 6.3. Refunds for in-app purchases are handled by Apple or Google in accordance with their respective store refund policies. The User may request a refund through the App Store or Google Play using the tools and procedures provided by Apple or Google.
  4. 6.4. The Operator does not process store refunds directly. For assistance, the User may contact the Service support team, which may help with account or access issues but cannot guarantee a refund decision by Apple or Google.
  5. 6.5. All prices, terms, and plans are published on the Pricing page and in the app paywall, and may change. The price charged at purchase is the price displayed by the App Store or Google Play at the time of the transaction.

7. User Rights and Responsibilities

  1. 7.1. The User undertakes to:
    1. 7.1.1. use the Service in accordance with the laws of the Republic of Armenia and this agreement;
    2. 7.1.2. not disrupt the app or interfere with server operations;
    3. 7.1.3. not distribute viruses or malicious code;
    4. 7.1.4. provide accurate data for registration and paid features;
    5. 7.1.5. be responsible for the content, including photos and materials, posted in public online invitations;
  2. 7.2. The User has the right to:
    1. 7.2.1. access the Service functionality;
    2. 7.2.2. use paid features after purchase;
    3. 7.2.3. edit and delete their content;
    4. 7.2.4. contact support;
    5. 7.2.5. withdraw consent for personal data processing (see Privacy Policy).

8. Operator Rights and Responsibilities

  1. 8.1. The Operator undertakes to:
    1. 8.1.1. provide access to the Service in accordance with its functionality;
    2. 8.1.2. ensure the security and protection of personal data;
    3. 8.1.3. comply with the terms of the public offer.
  2. 8.2. The Operator has the right to:
    1. 8.2.1. modify the Service functionality and terms of use;
    2. 8.2.2. block or suspend accounts if the User violates the terms;
    3. 8.2.3. use anonymized data for analysis and Service improvement.
  3. 8.3. Limitation of liability: The Operator is not responsible for the User's wedding organization, actions of contractors, or quality of services outside the Service.

9. User Support

  1. 9.1. User support is provided via email: team@wedding-planner.pro.
  2. 9.2. Standard support is available on weekdays from 09:00 to 17:00. Responses are generally provided during working hours; response time may take up to 3 business days.
  3. 9.3. For Users who purchased paid features, support is provided within 24 hours, except in cases of force majeure.
  4. 9.4. Support responds only to issues related to Service usage, features, and payments; it does not provide wedding planning or third-party service consultations.
  5. 9.5. Users should provide their registered email and a detailed description of the problem. Support may request additional information to verify identity or resolve the issue.

10. Intellectual Property

  1. 10.1. All rights to the design, code, functionality, and brand belong to the Operator.
  2. 10.2. User-generated content remains the User's property, but the User grants the Operator the right to use it for Service operations, including storage and display.
  3. 10.3. Users must not copy or use the Service's code, design, or elements without permission.

11. Data and Content Usage

  1. 11.1. Users are responsible for the accuracy of the data they provide.
  2. 11.2. All personal data is processed according to the Privacy Policy.
  3. 11.3. User content may be used by the Operator to operate the Service, without transfer to third parties, except for public online invitations.
  4. 11.4. Users are solely responsible for content, materials, and photos in public online invitations, including compliance with laws and third-party rights.

12. Account Termination and Blocking

  1. 12.1. Users may delete their accounts at any time.
  2. 12.2. The Operator may block or suspend accounts for violations, security threats, or legal requirements.
  3. 12.3. Users will be notified by email if possible when an account is blocked.

13. Public Offer and Acceptance

  1. 13.1. This agreement is a public offer under Article 453 of the Civil Code of the Republic of Armenia.
  2. 13.2. Acceptance occurs by registering and/or paying for paid features.
  3. 13.3. Continued use of the Service after modifications constitutes acceptance of the updated agreement.

14. Modifications

  1. 14.1. The Operator may modify this agreement unilaterally.
  2. 14.2. The new version becomes effective upon publication in the app and/or on the website.
  3. 14.3. Users must monitor changes. Continued use after changes indicates acceptance.

15. Dispute Resolution

  1. 15.1. All disputes are resolved through negotiations.
  2. 15.2. If negotiation fails, disputes are settled in court at the Operator's registered address (Yerevan, Republic of Armenia).
  3. 15.3. The laws of the Republic of Armenia apply.

16. Force Majeure

  1. 16.1. The Operator is released from liability for partial or complete failure to perform obligations due to force majeure events, including natural disasters, communication failures, government actions, and military actions.
  2. 16.2. Users will be informed of such circumstances whenever possible.

17. Miscellaneous

  1. 17.1. Any notifications from the User should be sent to email: team@wedding-planner.pro.
  2. 17.2. Matters not covered in this agreement are governed by the laws of the Republic of Armenia.
  3. 17.3. This agreement is drafted in English. Translations to other languages are for information only; only the English version has legal force.

18. User Consent

By registering and using the Service, the User confirms:

  • consent to the terms of this agreement;
  • acknowledgment and acceptance of the Privacy Policy;
  • consent to the processing of personal data within the Service;
  • awareness and acceptance of responsibility for content posted in public online invitations.

Operator Details

PE Efremov Ilia Sergeyevich, Tax ID 20288301